Communicate problems fast and easy.
simple | puristic | intelligent
Manage problems efficient
The ticket dashboard unites all the important information and functionalities.
Tickets can be assigned to any (or multiple) users of your system.
It categorizes and prioritzes tickets according to your parameters.
Analyze occured tickets and optimize your work-flow.
The reduced overview shows everything important briefly summarized.
Mobile native: touch optimized and swipe gestures are supported.
Easily accept, pause and close tickets.
Chat with NOC or other technicians about the ticket.
Quick Links to call the customer, google maps and status page of the device.
Never miss new tickets, by enabling system notifications.
Notifications keep technicians and NOC updated about the progress of the tickets inside the system.
Every App can be used as standalone or as part of a bundle.
All Apps on the NMS Prime platform interact perfectly with each other.