CRM · BSS · OSS

CRM, BSS, and OSS for Telcos.

Stop losing revenue to a patchwork of external systems. NMS Prime unifies the apps ISPs actually run — and puts you back in charge. On prem or cloud.

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Operations dashboard

NMS Prime operational dashboard with service, modem, and ticket status

Network topography

CRM & Sales

NMS Prime visual sales pipeline with opportunities and weighted value

Operators & ecosystem partners

From municipal utilities to regional FTTH and cable operators

A few of the networks running on the platform, from a municipal cable operator to a regional FTTH or cable operator.

Selected customers & partners

Inside the platform

Five workflows ISPs run every day.

Provisioning

Bring modems online without touching a config file.

Model your CMTS, IP pools, and config templates once. NMS Prime generates the provisioning data, registers the CPE, and starts monitoring it the moment it comes up.

Get your first modem online

NMS Prime CRM converting a sales opportunity into an active contract

CRM & Sales

Every customer, contract, and conversation in one record.

Opportunities, offers, contracts, and support history live next to the technical service. Sales sees what the network can deliver, operations sees what was sold.

Explore the Sales app

NMS Prime property management with realties, apartments, and contracts

Property & Addresses

One address model for coverage, sales, and service.

Nodes, realties, and apartments are geocoded and linked to contracts and tickets — so an address check, a rollout decision, and a dispatch all read the same data.

Organize your Telco

NMS Prime monitoring view with modem signal levels and alarm states

Monitoring & Detect

See degradation before the phone rings.

Signal levels, alarms, and topography are correlated per modem and per segment, so support can tell a single faulty CPE from a street-level outage in seconds.

Read the monitoring docs

NMS Prime statistics query builder with product, tariff, and period filters

Billing & Reporting

Invoice runs and numbers you can defend.

Recurring billing, dunning, and overdue handling run on your own contract data. Build queries on tariffs, products, and periods without exporting to a spreadsheet.

Read the billing docs

Modular by design

One platform. Apps for every ISP workflow.

Start with one outcome or connect the full stack. The icons below are the existing NMS Prime application marks; their visual redesign can follow independently.