Failure Management Apps

Failure Management

Ensure the quality, reliability and performance of your network at any time​.

 simple | reliable | intelligent ​

warning symbol
PRIME Detect

Manage impairments  instantly

or even before they occur.

computer screen with various diagrams

The Trouble Dashboard unites the most important information in an appealing presentation.

three lines among themselves with two arrows

It categorizes and prioritzes problems according to your parameters.

schematic map with pointer

Visualize an outage directly on the topography map.

schematic flow chart

Quickly get a technical overview with the entity-relationship-diagramm (ERD).

symbolic movie ticket with brain

Easily create a ticket with automated suggestions or even fully automate regular assignments.

three stacked cylinders

Prime Detect also stores the monitored data in a normalized form.

schematic binoculars

With the stored data, an machine learning algorithm will be trained which predicts upcoming impairments afterwards (pro-active).

Receive a regular report with all necessary information about the last period in a structured document.

schematic support agent with headset

Support your Call-Center agents with an automated voice message for callers from an outage area.

schematic fast rolling truck
PRIME Workforce

Resolve problems efficiently

at any time.

Prime Workforce prioritizes impairments and allocates your field technicians in the most effective way.

The Workforce Map is a topography map which shows:

  • Every technician in the field (as truck)
  • All open tickets (with a ticket symbol)
  • All In house staff (as Notebooks)

Directly call your technicians from the map.

Highlight the connection between truck and ticket.

Link to google maps, to find the fastest route to a ticket.

Prime Workforce also comes with an resource management tool to plan your maintenance tasks easliy.

app icon with schematic control console
OS Control
(hosted by CableLabs)

Generate GUI's comfortably

for any device using SNMP.

OS Control is part of our Open-Source section together with CableLabs and therefore it is  free to use.

schematic hammer and screwdriver crossed

Effortlessly create a modern GUI for each SNMP device (like: Nodes,Amplifier, Router, CMTS, ..).

rounded sqare with a plus

Provide a way to easily allow users to add new OIDs via MIB File upload.

Every App can be used as standalone or as part of a bundle.

All Apps on the NMS Prime platform interact perfectly with each other.

Unfold your full potential

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