Ensure the quality, reliability and performance of your network at any time.
simple | reliable | intelligent
Manage impairments instantly
or even before they occur.
The Trouble Dashboard unites the most important information in an appealing presentation.
It categorizes and prioritzes problems according to your parameters.
Visualize an outage directly on the topography map.
Quickly get a technical overview with the entity-relationship-diagramm (ERD).
Easily create a ticket with automated suggestions or even fully automate regular assignments.
Prime Detect also stores the monitored data in a normalized form.
With the stored data, an machine learning algorithm will be trained which predicts upcoming impairments afterwards (pro-active).
Receive a regular report with all necessary information about the last period in a structured document.
Support your Call-Center agents with an automated voice message for callers from an outage area.
Resolve problems efficiently
at any time.
Prime Workforce prioritizes impairments and allocates your field technicians in the most effective way.
The Workforce Map is a topography map which shows:
- Every technician in the field (as truck)
- All open tickets (with a ticket symbol)
- All In house staff (as Notebooks)
Every App can be used as standalone or as part of a bundle.
All Apps on the NMS Prime platform interact perfectly with each other.