Failure Management Apps

Failure Management

Ensure the quality, reliability and performance of your network at any time​.

 simple | reliable | intelligent ​

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PRIME Detect

Manage impairments  instantly

or even before they occur.

computer screen with various diagrams

The Trouble Dashboard unites all the important information in an appealing presentation.

three lines among themselves with two arrows

It categorizes and prioritzes problems according to your parameters.

schematic map with pointer

Visualize an outage directly on the topography map.

schematic flow chart

Quickly get a technical overview with the entity-relationship-diagramm (ERD).

symbolic movie ticket with brain

Easily create a ticket with automated suggestions or even fully automate regular assignments.

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Prime Detect also stores the monitored data in a normalized form.

schematic binoculars

With the stored data, an machine learning algorithm will be trained which predicts upcoming impairments afterwards (pro-active).

Receive a regular report with all necessary information about the last period in a structured document.

schematic support agent with headset

Support your Call-Center agents with an automated voice message for callers from an outage area.

schematic fast rolling truck
PRIME Workforce

Resolve problems efficiently

at any time.

Prime Workforce prioritizes impairments and allocates your field technicians in the most effective way.

The Workforce Map is a topography map which additionly shows every technician in the field and all open tickets.

Tecnicians can easily update the ticket status or look up the impaired area through their smartphone or tablet.

Prime Workforce also comes with an resource management tool to plan your maintenance tasks easliy.

schematic control console
OS Control

Generate GUI's comfortably

for any device using SNMP.

open thick ring

OS Control is part of our Open-Source section and therefore it is free to use.

schematic hammer and screwdriver crossed

Configure a GUI for any device using SNMP.

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Provide a way to easily allow users to add new SNMP.

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Create effortlessly a modern GUI for each device (like: Nodes, Amplifier, Router, CMTS, ..)

Every App can be used as standalone or as part of a bundle.

All Apps on the NMS Prime platform interact perfectly with each other.

Unfold your full potential

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