Address-based online ordering

Turn availability into a clean order.

A guided, white-label shop where customers check an address, see eligible Internet, VoIP, IPTV and bundle offers, and place an order.

Current in the August 2026 A–Z catalog. Package: OrderPortal
Watch walkthrough Technical docs
  1. 01Check the addressResolve availability across FTTH, VDSL, HFC/cable and radio coverage.
  2. 02Show eligible offersMatch location and technology to the products that can be sold there.
  3. 03Hand over the orderCreate the contract in NMS Prime and continue into provisioning.

Core functionality

Turn availability into a clean order.

01

Guided availability

  • Configurable address sources
  • Technology-aware results
  • Build timeframe and alternatives
02

Digital ordering

  • Internet, VoIP, IPTV and bundles
  • Integrated contract creation
  • Payment configuration
03

Customer experience

  • White-label branding
  • Waitlist on negative results
  • Operator-defined status texts

Source: Based on current Confluence documentation (292094607), updated August 2026. Technical docs

Product media

Watch the online order process end to end.

Two published walkthroughs cover the customer order journey and the operator side. YouTube is only loaded after you press play.

Part 1: the customer order journey Availability check, tariff selection, payment methods, and order confirmation. German-language recording, 6:15 minutes.
Part 2: handling orders in the admin portal Order handling, product and tariff maintenance, contract creation, and address management. German-language recording, 9:44 minutes.

Connected stack

Prime Property

Supplies address, plant and coverage data.

Prime Product

Supplies orderable products and technology mappings.

OS Provisioning

Activates the ordered service.

Plan your digital order journey

Align coverage, catalogue, status messaging and provisioning before launch.

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