Impairment and plant visibility

Act before network problems spread.

Visualize monitored plant, surface Icinga problems, and connect trouble signals with affected network elements and customers.

Current in the August 2026 A–Z catalog. Package: HfcBase
Watch walkthrough Technical docs
  1. 01ObserveView monitored network elements in geographic and hierarchical topography.
  2. 02DetectSurface Icinga host and service problems with severity and affected modem context.
  3. 03ActMute known trouble, open ticket workflows, and coordinate the operational response.

Core functionality

Act before network problems spread.

01

Detect Dashboard

  • Impaired-element summary
  • Recent plant change logs
02

Trouble board

  • Icinga host and service problems
  • Severity and affected modems
  • Mute and ticket hooks
03

Plant topography

  • Geographic map
  • Hierarchical entity-relation diagrams
  • Nets, clusters, and devices
04

Map context

  • Customer and modem locations with provisioning
  • KML and cable-plan overlays

Source: Canonical source: Confluence page 8520746, current in August 2026. Technical docs

Product media

See Prime Detect in action.

Watch the published app preview and browse the archive screenshots. YouTube is only loaded after you press play.

Detect app preview Dashboard summary, trouble board, and plant topography. Published in 2021, 6:22 minutes.
Trouble dashboard with services, net element, and modem summary charts above a table of critical NetGW and amplifier outages
Trouble dashboardImpairment summary, critical outages, and the number of affected modems. Archive capture from 2020.
Topography map with green, yellow, and red modem markers along the streets of a village, filtered by upstream power
Plant topography mapModem locations coloured by measured value, with the cable plan drawn on the map. Archive capture from 2020.

Connected stack

Prime Dashboard

Displays available trouble and impairment cues on the shared home screen.

Prime Monitoring

Adds deep single-device and NetGw analysis to plant-wide detection.

Prime Ticket

Turns detected trouble into trackable operational work.

Make plant trouble visible.

Map your monitored elements, topography, Icinga checks, and response workflows to Prime Detect.

Book a strategy call